Centerville Office Support Limited - Another Job Opening
Please read through to the end!
Pay: ₦120,000 - ₦170,000 a
month
Job details
Pay
§ ₦120,000
- ₦170,000 a month
Job type
- Full-time
Location
§ Abuja
Full job description
Job Title: Intake
Specialist – Client Service
Job Summary:
Centerville Office
Support Limited is seeking a dedicated and compassionate Intake
Specialist—Client Service to assist individuals applying for Social Security
Disability benefits (SSDI/SSI) and other benefits. The intake specialist will
play a crucial role in gathering client information, assessing claim viability,
and ensuring a smooth intake process. This position requires strong
communication skills, attention to detail, and the ability to guide clients
through the initial steps of the legal process.
Key Responsibilities:
- Guide clients through detailed
questionnaires to obtain necessary legal and medical information.
- Accurately document and input client
data into CRM salesforce software.
- Collaborate with attorneys and legal
staff to evaluate case potential and assist with case assignments.
- Assist client with necessary
documentation and signatures
- Maintain confidentiality and
compliance with legal and ethical standards.
- Provide compassionate support to
clients, ensuring they understand the intake process and next steps.
- Organize and maintain case files and
supporting documentation.
- Follow established office policies,
procedures, and compliance guidelines.
- Assist with general administrative
duties to support legal team operations.
Requirements, Skills, and
Qualifications:
Though qualified
candidates will be trained, we, however, require that our ideal candidate meet
the following:
Required:
- Educational Requirement: Minimum of
bachelor’s degree in law/mass communication/English language or any
relevant field, with at least a Second Class Upper (2:1) compulsory.
- Good communication and client service
skills. Must be able to speak clear English and must be proficient in
English (reading, writing, and speaking).
- Ability to handle confidential and
sensitive information with professionalism.
- High level of dependability,
accountability, and professionalism.
- Excellent time management and
organizational skills.
- Adaptability to change in a
fast-paced legal environment.
- Highly proficient in Microsoft Suite,
especially Word (abilities to navigate and effectively use this program
without assistance in an office setting)
Preferred Qualifications:
- Prior experience as an intake
specialist in a legal setting.
- Knowledge of Social Security
Disability claims processes.
- Customer service or call center
experience in a professional environment.
- Proficiency in the use of Salesforce
CRM.
Other Prerequisites
(Remote Work)
- Candidate must have a reliable laptop that
meets standard business requirements
- Applicants must have access to a good
and stable power supply (either an inverter or a sound generator set)
- Applicants must have access to a
strong and reliable internet service at their location.
- Applicants must be willing to work
remotely AND from an office (This is an in-person job, but successful
candidates will be working remotely for a few months before transitioning
to the office)
- Applicants must be residents of
Abuja.
Job Type: Full-time
Pay: ₦120,000.00 -
₦170,000.00 per month
Application Question(s):
- What is the highest level of
education you have completed and your CGPA?
- Do you have a reliable laptop that
meets standard business requirements?
- Are you able to work from 2 PM to 11
PM (WAT) at our office location in CBD, Abuja, with transportation system
availability to your home?
- Any legal background? Please explain.
Location:
- Abuja (Required)
Application Deadline:
28/03/2025
Expected Start Date: 14/04/2025
Additional and Important Information:
If you have any any experience as an INTAKE Specialist before,
please chat me up. Please this is not for Prequal.
The job post above is for
Intake specialist role.
Also, the person must possess
a good laptop
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