Job Opening: Medical Records Requesters

 

Job Title: Medical Records Requesters

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Full job description

Centerville Office Support Limited is seeking a dedicated and detail-oriented medical records requester to assist individuals applying for social security disability benefits (SSDI/SSI) by ensuring the timely and accurate procurement of clients' medical records.

As a Medical Records Requester, you will play a critical role in gathering, tracking, and organizing medical documentation required for our clients’ disability claims. This position requires a high level of organization, attention to detail, and familiarity with HIPAA regulations and medical record systems.

Key Responsibilities:

• Request medical records from healthcare providers, hospitals, and clinics on behalf of clients
• Prepare and submit HIPAA-compliant authorization forms
• Monitor and follow up on outstanding records requests to ensure timely delivery
• Review and confirm receipt of complete and accurate medical records
• Maintain accurate and up-to-date records tracking logs
• Coordinate with legal assistants and attorneys to ensure all necessary documentation is available for case preparation
• Handle confidential information with professionalism and compliance

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Requirements, Skills, and Qualifications:

Though qualified candidates will be trained, we, however, require that our ideal candidate meet the following:

Preferred:

• Minimum of a bachelor’s degree in any relevant field, with at least a Second Class Upper (2:1) compulsory
• This is an in-office position; candidates must be willing and able to work on-site at our Centerville office in CBD, Abuja from 2PM to 10PM/11PM WAT.
• Prior experience in a legal, medical, or administrative setting (experience with SSD claims is a plus)
• Strong communication and client service skills—must be able to speak clear English with good diction.
• Ability to handle confidential and sensitive information with professionalism.
• Excellent organizational skills and attention to detail.
• Highly proficient in Microsoft Suite, especially Word (abilities to navigate and effectively use this program without assistance in an office setting)
• Experience using Salesforce CRM

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Job Type: Full-time

Pay: ₦130,000.00 - ₦170,000.00 per month

Ability to commute/relocate:

• Abuja: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please also note that this position requires on-site work from our office in the Central Business District (CBD), Abuja. The working hours are from 2:00 PM to 10:00 PM WAT. To support your commute, we provide shuttle services from the office to the nearest bus stop to help ensure all employees reach their destinations promptly.

Kindly confirm if you are open to exploring this opportunity under the stated conditions.

Application Deadline: 09/06/2025
Expected Start Date: 30/06/2025

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